BVSCU Privacy Policy
As part of the financial community and in order to provide the best possible array of products and services, Brazos Valley Schools Credit Union must collect nonpublic personal information about our members. Brazos Valley Schools Credit Union collects nonpublic personal information about you from the following sources:

arrow Information we receive from you on applications or other forms;

arrow Information about your transactions with us or others; and

arrow Information we receive from a consumer reporting agency or check processing service.

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. In the event you terminate your membership or become an inactive member, we will continue to adhere to the privacy policies and practices as described in this notice. Brazos Valley Schools Credit Union restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. The credit union maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Protecting personal information and using it in a manner consistent with member expectations is a high priority for everyone associated with this credit union. Brazos Valley Schools Credit Union stands behind this privacy policy to ensure that the members can rely upon the quality of products and services we make available.
This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.  Any member wishing to file a complaint against the credit union should contact the Texas Credit Union Department through one of the means indicated below:

In person or by U.S. Mail:
914 East Anderson Lane
Austin, Texas 78752-1699

Telephone Number:
(512) 837-9236

Fax Number:
(512) 832-0278

Email:
complaints@tcud.state.tx.us

Website:
http://www.tcud.state.tx.us

Please note the department does not have the authority to resolve contractual disputes or undocumented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve the situation.