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Cool Ride! Groovy savings have just arrived and it's time to take a road trip with a new set of wheels. At Brazos Valley Schools Credit Union, we're helping you get the vehicle you've always wanted with flexible loan terms during our spring auto loan promotion. From February 16th through April 16th we're offering a '60s inspired keychain for members who apply for an auto loan, and an outta sight windshield cover for members who finance a loan through us. But wait-that's not all. Every BVSCU location is conducting a drawing for a flat screen TV. Now that’s far out! To see the Contest Drawing Rules, please click on the link below.
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How BVSCU Fared in 2009 |
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Falcon Protection for BVSCU Debit & Credit Cards Falcon is a fraud detection system used by our debit and credit card processor. Falcon examines transactions as members use their BVSCU debit and credit cards. Falcon identifies members' purchase patterns and compares them to current fraud trends. Accounts may be blocked as part of the decision in order to prevent possible fraudulent transactions until such time the member is contacted to verify the transactions. The Falcon fraud analyst will contact the member between the hours of 9:00 a.m. - 9:00 p.m. in the time zone where the member is located. If the Falcon fraud analyst is unable to establish contact with the member, he/she will leave a message requesting the member call them at 800.337.3392. Please note: Falcon fraud analysts will never ask a member to give any numbers from the back of their credit card, expiration dates, or Personal Identification Numbers. They will need to verify they are speaking to the member and will ask for date of birth, last four digits of the primary cardholder's social security number, and zip code. |
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Lost or Stolen Credit or Debit Cards To report a lost or stolen credit card, please call Town North Bank at 1-800-442-4757 24 hours day, 7 days a week. To report a lost or stolen debit card, please call Town North Bank at 1-800-442-4757 and FiServ EFT at 1-800-554-8969 24 hours a day, 7 days a week. |
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Important Information about Phishing PHISHING SCAMS - EMAIL, PHONE AND TEXT MESSAGINGBrazos Valley Schools Credit Union has been notified by numerous members and non members alike that they have received e-mail requesting account information. Phishing e-mail cannot be defined by what entity they pretend to be from, but rather by what it is the scammers are trying to do. Any e-mail that is received unexpectedly that instructs you to login to any account for any reason should be viewed with suspicion. The latest phishing attack is quite convincing - it mentions that the credit union is aware of these attacks and may also list the first eight (8) digits of the debit card. Do not open any link associated with these e-mails. The Credit Union will never ask you to verify your account information via e-mail. All phishing attempts should be reported online to the Internet Crime Complaint Center here run by the FBI and the National White Collar Crime Center, as well as the credit union. Never reply to the e-mail with your account and/or personal information. There is a new scam called "Smishing" that targets wireless devices/cell phones via text messaging in order to lure you into giving out personal information. Some of you have reported telephone calls where a person identifies themselves as a Brazos Valley Schools Credit Union employee and tells you that your card has been deactivated and/or suspended and you need to give them your card information. This is not a credit union employee. Remember, your credit union will never contact you by phone, by e-mail, nor by text messaging, and ask you for your personal information.Brazos Valley's computers are secure and have not been compromised. For more information on how to fight this type and other types of Identity Theft, please download the following brochure from the Federal Trade Commission: Fighting Back Against Identity Theft |
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Protect Yourself from ID Theft! Learn how to protect yourself from ID Theft, Check Fraud, Credit Card Fraud and more. Click here to start your consumer education. Disponsible en espanol. |
