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​​​​​Telephone Banking


  • Secure account access 24/7
  • Real-time account information
  • Check search by date or number 
  • Lost or stolen card reporting
  • Check ordering  
  • Transfer funds among accounts
  • Voice or touch response
  • English or Spanish language selection
  • Male or female voice selection
  • Set up text alerts

 

 

Set up is EASY! Follow these simple steps:


First, enter your member number and PIN, which is the last four digits of your social security number. You will be prompted to select a new PIN. Set your preferences for language, speech, male/female voicing, opt-in for texting. You will hear your current account information.


At this time, select the reason for your call:

  • Press 1 for Checking or Money Market
  • Press 2 for Savings
  • Press 3 for Loans
  • Press 4 for Credit Card
  • Press 5 for Certificate or IRA
  • Press 6 for Other Options
  • Press 0 to Speak to a Member Service Representative

* Message and data rates may apply